Ubale Financial Services provide professional, reliable and trusted financial services and micro loan services including to low-income clients—women and men—and their families, providing them short term and/or long-term access to financial services, that are client focused, designed to enhance their well-being, and delivered in a manner that is ethical, dignified, transparent, equitable and cost effective.
Our vision is a Malawi where all people hold the power to create opportunity for themselves and others by building a loan services brand and financial management system which will become the lead choice for individuals, groups and smaller businesses in the whole of Malawi
Our Motto
Your Trusted Financial Partner
Service Values
Ubale Financial Services Limited is committed to provide excellent service to its clients. Our service values guide the behaviour of our staff and sets out minimum standards of service delivery.
Accountability
“We effectively deliver on our commitments”
Team Work
“We work together to win”
Respect
“We treat each other with trust, care and dignity”
Helpfulness
“Always be willing, able and enthusiastic to assist without prejudice”
Professionalism
“Always behave in an ethical manner reflecting the highest level of competence and skill”
Efficiency
”Always deliver the desired result for all stakeholders”